Event Management

Delegate Services

Your customers are the most important part of your event and it is vital they receive excellent service.

Often, customer service starts at the event registration stage. No matter how large or small your event, the registration and continuing management of delegates, visitors and guests can be time-consuming, costly and difficult to administer.

Affinity Events can manage the entire process. We can:

• take bookings online, by phone, post, fax or email
• allocate your delegates to bedrooms and seminars
• collate guest details such as dietary requirements or special needs
• man your registration desk on the day
• create bespoke badges and programmes
• deal with guest requests at the event.

Our delegate management services can be completely stand alone. We can also assist with related areas, such as venue finding, conference management and the provision of technical equipment.

We specialise in dealing with online delegate registration.

Online Registration

Online registration is often the fastest, simplest way to book your delegates and their guests into your events. Affinity can save you hundreds of staff hours and thousands of pounds using our well-established online system.

This allows delegates to make bookings 24 hours a day, 7 days a week from anywhere in the world via a link to your own conference website. They can receive bespoke, auto generated confirmation, invoice and payment updates by email.

Our system takes credit card payments, collects all the data that you need and can be manipulated to create branded badges and other items. We can also send you regular updates on how registration for your event is going.

Because online registration allows delegates to enter their own personal details and preferences, our data will be totally accurate.

Please don't hesitate to contact us to discuss our online registration system and the other delegate services we offer.